Privacy Policy

Last updated: 15 June 2026

This Privacy Policy explains how Krumos Tech LLP (“Krumos”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit krumos.in, contact us, or engage our services. We are committed to handling your data responsibly and in line with applicable data-protection laws, including India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and, where relevant, the EU/UK General Data Protection Regulation (GDPR).

1 · Who we are

Krumos Tech LLP is a digital products and engineering company based in Raipur, Chhattisgarh, India, serving clients worldwide. For the purpose of applicable data-protection law, Krumos is the data controller responsible for the personal information collected through this Website. You can reach us at buildwithus@krumos.in.

2 · Information we collect

We collect the following categories of information:

• Information you provide — your name, email address, company, message content, and any other details you submit through our contact form, by email, or when booking a discovery call.
• Usage & device data — IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates/times of your visits, collected automatically.
• Cookies & similar technologies — data collected via cookies and similar technologies, as described in our Cookie Policy.
• Client engagement data — information shared with us during a project, governed additionally by the relevant engagement agreement and any data-processing terms.

3 · How we use your information

• To respond to your enquiries and communicate with you.
• To provide, operate, and improve our Website and Services.
• To schedule and conduct discovery calls and project discussions.
• To send you administrative or, where you have opted in, marketing communications.
• To analyse and improve site performance and user experience.
• To maintain security and prevent fraud or misuse.
• To comply with legal obligations and enforce our agreements.

4 · Legal bases for processing

Where the GDPR applies, we rely on one or more of the following legal bases: your consent (for example, optional cookies and marketing); the performance of a contract or steps taken at your request before entering a contract; our legitimate interests in operating and improving our business (balanced against your rights); and compliance with legal obligations. Where required, we rely on consent under the DPDP Act.

5 · Cookies & tracking

We use cookies and similar technologies to operate the Website, remember your preferences, and understand how the site is used. You can control non-essential cookies at any time. For full details, see our Cookie Policy.

6 · How we share information

We do not sell your personal information. We may share it with:

• Service providers — trusted third parties who process data on our behalf (e.g. hosting, analytics, scheduling, email, and communication tools) under appropriate confidentiality and data-protection obligations.
• Professional advisers — lawyers, accountants, and insurers where necessary.
• Legal & regulatory authorities — where required by law, regulation, legal process, or to protect our rights, property, or safety.
• Business transfers — in connection with a merger, acquisition, or reorganisation, subject to this Policy.

7 · International transfers

Because we serve clients globally and use third-party providers, your information may be processed in countries other than your own. Where we transfer personal data internationally, we take steps to ensure an appropriate level of protection through suitable safeguards consistent with applicable law.

8 · Data retention

We retain personal information only for as long as necessary for the purposes set out in this Policy, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

9 · Data security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10 · Your rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information; to withdraw consent; to object to or restrict certain processing; to data portability; and to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at buildwithus@krumos.in. We will respond within the timeframes required by applicable law.

11 · Children’s privacy

Our Website and Services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

12 · Third-party links

Our Website may link to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.

13 · Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “Last updated” date. Material changes will be highlighted where appropriate.

14 · Contact us

For any questions, requests, or complaints regarding this Privacy Policy or your personal information, contact us at buildwithus@krumos.in. Krumos Tech LLP, Raipur, Chhattisgarh, India.